Sunday, November 18, 2012

Communicating and Cultural Diversity


Indeed communication varies with culture. I find myself adjusting my communication with each one of my own three children. They have varying ages, abilities, and talents. Recognizing these variables is essential to successful communication. Having a different religious background than the dominant culture poses another challenge in communication. The way I would communicate to people from my own religious background differs from that of non-Muslims. For example, I don’t have to explain my actions as much for we both perform somewhat similar practices. But even with the same religious background differences occur in communication. For example, while Muslims pray five times a day, the Friday noon prayer is one that all Muslims attend in congregation. Talking during the sermon is prohibited, yet many ladies continue to do it. Pointing out that small detail to ladies is a challenge. Some get offended others accept it and thank me for reminding them. Nationality, educational background, and religious dedication all play a role in the response I get.

Some of the most important strategies I have learned to use in order to communicate effectively is first to acknowledge that differences do exist and not all people will react the same way. Assuming similarities just because we share similar religion, culture, sex, or sexual orientation opens the door to false assumptions and expectations.

Secondly, this strategy requires a little bit of psychology because it requires reading the person. I don’t believe in first impressions, they have always been deceiving. So after interacting with the person, I begin to formulate my communication strategy. Whether they are the sensitive kind, the stubborn kind, the educated, etc. based on that analysis, I chose my words carefully.

Thirdly, being open about the differences and willing to discuss them is important. Exercising self-reflection is a great strategy as it gives us a chance to view the situation from a different perspective.

And finally, making use of the platinum rule is also helpful. We might not agree with the other, but we can certainly treat their point of view with respect.

2 comments:

  1. Rola,
    I think that it is very important to know that differences do exist and not all people are the same.

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  2. Rola,

    I think you made some great points, especially in regards to cultural differences when communicating. And I completely agree with you that the first step to communicating effectively is to acknowledge that we are all different, and even when we have similarities, we are still different. And as you stated it is those differences that causes people to react in different ways. And like you I also feel that using the Platinum Rule is a good idea, and even if we don't always agree with other people's perspectives, it can still help us to be more sympathetic and respectful of their feelings and opinions. Great Job!

    Sylvia

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